退款和退货政策

Thank you for shopping at Best Vape.cc. We value your trust and are committed to providing a transparent and fair returns process. Please read this policy carefully before placing an order.

Overview

Our 退款和退货政策 remains in effect 30 days From the date of delivery. If 30 days have passed since you received your order, unfortunately we are unable to offer you a refund or exchange.

To be eligible for a return, all of the following conditions must be met:

• The project must be Unused, unopened and in the same condition upon receipt
• The project must be in its original packaging
• Proof of purchase (order number or receipt) must be provided

Non-returnable items

Due to the nature of our products and health, hygiene and safety reasons, the following items are Non-returnable and non-refundable:

• Open or used e-cigarette devices
• Opened disposable e-cigarette
• Once the e-liquid or cigarette cartridge is unsealed
• Clearance or sale items
• gift card
• Digital or downloadable products

Important: Returns will not be accepted on any product that shows signs of use, tampering or activation.

Damaged or defective items

If the item you received is Damaged, defective or incorrect, please contact us within the following time Delivery within 48 hours.

Please provide:

• Your order number
• Clear photos or videos showing the problem

Once verified, we will provide one of the following solutions at our discretion:

• Substitute
• store credit
• Refund to original payment method

Refund (if approved)

Once your returned item is received and inspected, we will notify you via email of approval or denial of your refund.

If approved:

• Refund has been issued to Original payment method
• Processing time is typically 5–10 working days, according to
• touch info@Best Vape.cc